Note: William Crandall is a former Associate Deputy Minister of Revenue Canada and is a member of the IMF’s Fiscal Affairs Department roster of experts.
In this note, goals are high level outcomes which translate the general aims from the mission and vision statements into more concrete (and measurable) results. Objectives are more precise lower-level outcomes that give greater specificity to the goals.
It is often easier to generate performance data on inputs and outputs than on outcomes and impacts. The relationship between inputs and outputs is relatively easy to measure, but measuring the relationship between inputs and outcomes is much more challenging. It is difficult to isolate the influence of the inputs from the many other factors that can affect the outcomes.
In Search of Results: Performance Management Practices. Organization for Economic Cooperation and Development. 1997.