Title Page
REFERENCE GUIDE
STRATEGIC MANAGEMENT
Inter-American Center of Tax Administrations
International Monetary Fund
Intra-European Organisation of Tax Administrations
Organisation for Economic Co-operation and Development
Copyright Page
© 2023 International Monetary Fund
Design: IMF CSF Creative Solutions Division
Cataloging-in-Publication Data
IMF Library
Names: Inter-American Center of Tax Administrations, author. | International Monetary Fund, author. | Intra-European Organisation of Tax Administrations, author. | Organisation for Economic Co-operation and Development, author. | International Monetary Fund, publisher.
Title: VITARA reference guide : strategic management / Inter-American Center of Tax Administrations, International Monetary Fund, Intra-European Organisation of Tax Administrations, Organisation for Economic Co-operation and Development
Other titles: Virtual training to advance revenue administration. | Strategic management.
Description: Washington, DC : International Monetary Fund, 2023. | March 2023. | Includes bibliographical references.
Identifiers:
9798400223488 (paper)
9798400231384 (ePub)
9798400233753 (WebPDF)
Subjects: LCSH: Tax administration and procedure.
Classification: LCC HJ2300.V5 2023
DISCLAIMER: The views expressed in this book are those of the authors and do not necessarily represent the views of the IMF’s Executive Directors, its management, or any of its members. The boundaries, colors, denominations, and any other information shown on the maps do not imply, on the part of the International Monetary Fund, any judgment on the legal status of any territory or any endorsement or acceptance of such boundaries.
ISBN: 9798400223488 (paper)
9798400231384 (ePub)
9798400233753 (PDF)
Please send orders to:
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© International Monetary Fund. Not for Redistribution
Contents
PREAMBLE
CHAPTER 1. INTRODUCTION
• What Is Strategic Management?
• Benefits of Strategic Management
CHAPTER 2. STRATEGIC PLANS
• Strategic Alignment
• Hierarchy of Plans
CHAPTER 3. DEVELOPING A STRATEGIC PLAN
• Components of a Strategic Plan
• Engaging Stakeholders in the Strategic Planning Process
• The Road Map to Create and Cascade the Strategic Plan
• Planning Calendar
• Risks to the Strategic Plan
CHAPTER 4. FROM STRATEGIC PLAN TO STRATEGIC MANAGEMENT
• The Role of the Executive Team in Strategic Management
• Strategic Management Framework
• Considerations and Mistakes to Avoid
CHAPTER 5. SUMMARY
APPENDICES
• Appendix 1. Examples of Tax Administrations’ Foundation Statements
• Appendix 2. Communications Strategy Template
Preamble
A series of Virtual Training to Advance Revenue Administration (VITARA) reference guides have been developed based on the content of the VITARA online modules. Readers are encouraged to enroll in the online modules. For more information on the schedule to register for the VITARA courses, scan the QR code below.
This reference guide focuses on how a tax administration can benefit from the application of strategic management: the process of setting long–term objectives, implementing initiatives to achieve them, and measuring their success.
Strategic management is a critical planning, communication, and management discipline. A strategically managed tax administration is forward looking and is equipped to respond to challenges arising from a continually changing external environment.
This guide is divided into five chapters highlighting key concepts, processes, and good practices relating to the strategic management of a tax administration.
