Virtual Training to Advance Revenue Administration (VITARA) Reference Guide: Strategic Management

Abstract

This book is the first in a series of Virtual Training to Advance Revenue Administration (VITARA) reference guides that has been developed based on the contents of the VITARA online modules. This reference guide focuses on how a tax administration can benefit from the application of strategic management: the process of setting long–term objectives, implementing initiatives to achieve them, and measuring their success. Strategic management is a critical planning, communication, and management discipline. A strategically managed tax administration is forward looking and is equipped to respond to challenges arising from a continually changing external environment. This guide is divided into five chapters highlighting key concepts, processes, and good practices relating to the strategic management of a tax administration.

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International Monetary Fund
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Organization for Economic Co-operation and Development
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Inter-American Center of Tax Administrations
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Intra-European Organisation of Tax Administrations
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