Abstract
This guide is part of a series of Virtual Training to Advance Revenue Administration (VITARA) reference guides that has been developed based on the contents of the VITARA online modules. This reference guide focuses on international good practices in organizational design. It explains how tax administrations can organize people, processes, and work effectively. It builds knowledge and understanding of critical features and dependencies in the organizational design of tax administrations, defining the concept of organizational design, and explaining why it is important. This guide also identifies the main organizational models (function-based, tax type-based, segment-based, and hybrid) used in the design of tax administrations and explains the advantages and disadvantages of the different models. It compares the roles of headquarters and field operations in a tax administration's organizational structure and also describes the importance of special units and functions within a tax administration's organizational structure. The guide helps tax administration leaders better understand how tax administration organizational models can be adapted to accommodate new responsibilities and roles.
Abstract
This guide is part of a series of Virtual Training to Advance Revenue Administration (VITARA) reference guides that has been developed based on the contents of the VITARA online modules. This reference guide focuses on tax administration reform programs. It explains why reforms are important for tax administrations, and how a tax administration can successfully plan and manage the reform process. It also details who should be involved in a reform, and what management and governance arrangements are needed to ensure reforms are delivered on time, within budget, and of acceptable quality. The guide provides practical guidance to project managers on how to prepare and execute a project plan, outlining the five key phases of a project and the planning documentation required. The guide succinctly presents proven management practices applied by tax administrations across the world in managing their reform programs.
Abstract
This guide is part of a series of Virtual Training to Advance Revenue Administration (VITARA) reference guides that has been developed based on the contents of the VITARA online modules. This reference guide provides practical advice and tips to ensure tax administration reforms are delivered successfully. The guide reviews tools and methods available in the areas of planning, monitoring, and reporting reform programs and projects, risk management, change control, and resolution of issues. It also elaborates on approaches required to resource the reform program with adequate funds, skilled people, information technology, and other assets, and how to manage different tensions that may arise in the process. The guide also helps tax administrations understand what advance preparations are required for upcoming changes and the support mechanisms that need to be in place for successful change management. The guide ends with a chapter on post-implementation evaluation.
Abstract
The Consumer Price Index Manual: Concepts and Methods contains comprehensive information and explanations on compiling a consumer price index (CPI). The Manual provides an overview of the methods and practices national statistical offices (NSOs) should consider when making decisions on how to deal with the various problems in the compilation of a CPI. The chapters cover many topics. They elaborate on the different practices currently in use, propose alternatives whenever possible, and discuss the advantages and disadvantages of each alternative. The primary purpose of the Manual is to assist countries in producing CPIs that reflect internationally recommended methods and practices.